University of Waterloo

Director of Incubation and Operations

Requisition ID 2022-8647
Employment Type
Time Type
Hiring Range
$97,978 - $122,473
Job Category
Job Location : Location


Term: 3 Years


The director, incubation and operations is accountable for the provision of initial help for startups entering Velocity and the effective and productive operation of the Velocity incubator in downtown Kitchener. A growing accountability is developing and sustaining win-win relationships with members of the Innovation Arena. A member of the Velocity senior leadership team, the director incubation and operations builds and operates systems, partnerships, relationships that meaningfully help startups accelerate their progress: both within the University of Waterloo and with the external innovation ecosystem. The director incubation and operations works closely with Velocity campus initiatives to assure new spin outs land at the incubator with appropriate support and with the remaining leadership team to assure allocation of physical resources (e.g. lab space, equipment, etc.) are allocated appropriately.


Incubation Support

  • Curates and establishes internal and external partnerships and relationships, including those within the Innovation Arena, that accelerate founder success
  • Manages partnerships to create win-wins without introducing undue layers of process
  • Looks globally to understand effective incubation processes and operations to assure Velocity is providing best-in-class early support (first 12 months of spinout support)
  • Organization of spaces, oversight of space management and design


  • Develops rapport and trust amongst founders within the incubator to assure Velocity’s work is valid, relevant, and truly advances founder success
  • Grows a team of experts to support the business and technical development work with founders
  • Searches for opportunities to support the founder community outside of Velocity to energize and foster broader ecosystem cohesion in coordination with Velocity senior leadership team


  • Determines effective elements of support as it relates to early incubation and product development that help founders build companies more effectively and with greater speed
  • Works with the broader Velocity team to implement support systems, especially the operations team
  • Directs Velocity’s early incubation and physical support systems to maximize outcomes for founders while setting Velocity apart as a leading and differentiated business incubator
  • Directs Velocity’s data strategy, collection, and use to elevate the Velocity mission

Thought Leadership

  • Develops knowledge, know-how and business intelligence to develop insights and vision to support Velocity mission
  • Engages Velocity and the University of Waterloo’s communications groups to develop media pieces, blogs, and video increase Velocity’s presence and draw in resources for founders and aspiring founders
  • Respected spokesperson for Velocity’s spinout support at the University of Waterloo and for Velocity’s work within the Innovation Arena


  • Degree in physical sciences or engineering, masters or PhD preferred; academic credentials in business or commerce is an asset
  • 5+ years in senior manager or leadership role in technology incubation environment or innovation centre
  • 5+ years managing and operating laboratory spaces, including regulated spaces under the Public Health Agency of Canada
  • 5+ years reporting to senior leaders (e.g. vice presidents, board members)
  • 5+ years’ experience establishing and managing partnerships/relationships that generate outcomes through intensive and formal collaboration, investment, or partnerships
  • Demonstrated experience of developing networks, ecosystems, and partners to syndicate support around new initiatives
  • Demonstrated success in securing funding from granting agencies
  • In-depth understanding of the pathways and strategies to start and build a startup that is commercializing new technology
  • Knowledge of clinical regulatory pathways, quality management systems (e.g. ISO 9001, 14385, 14001)
  • Clinical trial design, research ethics, and development of standard operating procedures for safe operation of equipment and new devices
  • Knowledge of environmental health and safety in workshops, tooling, and laboratory environments including containment level 1 and 2 labs.
  • Demonstrated know-how to build productive connections with grant agencies and units within universities
  • Presence and agency to develop and sustain collaborative relationships, both to find pathways to help startups get to their first round of fundraising, and develop external
  • Proven ability to develop networks by building rapport and trust
  • Customer service orientation with an empathetic posture
  • Ultimately, the director, incubation and operations is self-activated, passionate about learning, and possesses energy and enthusiasm to build an ecosystem of resources with an empathetic posture toward founder support
  • evening and weekend work and meetings as required

Vaccination Requirement Statement

Effective May 1, 2022, the University suspended its Vaccination Requirement. Prior to May 1, pursuant to this Requirement, all University employees were required to submit proof of full vaccination against COVID-19 (subject to the University’s obligations under the Human Rights Code to accommodate employees who were unable to receive a vaccination). The University’s Vaccination Requirement website can be found here:


The pandemic is ongoing and public health advice continues to evolve. Accordingly, the University reserves the absolute right to reinstate the Vaccination Requirement on short notice, and upon such reinstatement you will be required to comply. You shall also be required to comply with any new health and safety policies/requirements implemented by the University from time to time, including new policies/requirements related to mandatory employee vaccination. As the University may need to reinstate the Requirement on short notice, it will continue to collect and maintain up-to-date information on employee vaccination status. Please submit your Covid-19 vaccine status (QR code) to:


Failure to comply with the Vaccination Requirement if it is reinstated, including failure to comply with any future amendments to the Vaccination Requirement, or failure to comply with new health and safety policies/requirements implemented by the University, including those related to new mandatory employee vaccination, shall result in discipline up to and including termination of employment.


The requirement to be vaccinated, if reinstated, will be subject to the duty to accommodate pursuant to the Human Rights Code. If you are unable to be vaccinated for reasons related to a ground protected under the Human Rights Code, you may submit a written request for accommodation with an explanation of the reasons and/or any supporting documentation. If you request accommodation, the University may follow up with you for further information if necessary.

Equity Statement

The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.


The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.


All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.


The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at or 519-888-4567, ext. 45935.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed