Term: 1 year
The Learning Technologies Analyst (LTA) has foundational knowledge in a range of Educational Technologies which is used for providing operational support for the full lifecycle of both credit and noncredit fully online/technology-enabled courses developed by the Centre for Extended Learning (CEL). The incumbent will be responsible for time sensitive technical service desk support, front-line relationship management, and providing exceptional service to all stakeholders including students, instructors, TAs, CEL Systems team and CEL Staff. The LTA will coordinate development and delivery support activities with other service departments across campus including Instructional Technologies and Media Services (ITMS) and Centre for Teaching Excellence (CTE). Further, the LTA will investigate and advise on the appropriateness of current and future educational technologies to the Systems team and course development team within CEL. Additionally, the LTA will use their knowledge of information and computing technologies to ensuring a stable, secure and modern computing work environment within CEL.
Technical support – fully online/technology-enabled course delivery
Educational technology consulting – course development
Technical Support – hardware/software and computing
Training and documentation – educational technologies
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The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
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