The Student Advisor’s role is to be the primary support person for students during their co-op experience at Waterloo. Student Advisors support the student and their employer supervisor during the work term to ensure a successful work experience. Student Advisors also support students when they are on an academic term but in the recruiting process for their next work term, offering support for a successful job search. The Student Advisor is an integral part of a service team supporting our students and employers, and works collaboratively with Account Managers, Account Coordinators, their own regional team, and other staff, to ensure success of those stakeholders with Co-operative Education.
There are 6 positions available, 1 in each region.
Support students during their recruitment term to build job search techniques and to secure relevant and valuable work experiences
Support students during their work term to resolve issues and ensure a successful employment experience
Strengthen and leverage on-campus relationship for the enhancement of our student support system
Promote Student Advising Best Practices and Continuous Improvement, participate in professional development opportunities
Undergraduate University degree required
Courses, training, certification/degree or equivalent experience in Mental Health, Career Development and/or Counselling would be a strong asset
Minimum of 3 years of student consulting, guidance and support is required
Experience in counselling/advising environments with an emphasis on active listening, dialogue facilitation focused on reflection, learning, and creating trust
Experience working in an employment and educational environment is an asset
Knowledge of co-operative education preferred
Experience developing and maintaining relationships with students, internal and external stakeholders is required
Active listening, strong verbal and written communication skills and critical problem-solving is essential
Non-judgmental, empathetic and creative approach to working through challenges is a must
Ability to learn material and complex processes and work within these structures is required
An understanding of confidentiality of personal information, and an ability to respect this and work to properly moderate communications accordingly is required
Understanding of professional scope and able to make appropriate referrals to community, institutional and student-run services, considering potential barriers that individuals might face in accessing them
Commitment to deepening advising skills through individual reflective practice and professional development, as applicable
Ability to build relationships and collaborate with colleagues both inside and outside the department
Ability to manage own schedule and balance competing priorities in a fast-paced work environment is required
Ability to understand and interpret key business metrics and how to use them to prioritize work
Appreciation of the purpose and value of quality work-integrated learning/co-operative education in preparing students for work/life is preferred
Ability to maintain working knowledge of relevant technology, including MS Office Suite, Microsoft Teams, SharePoint, and Customer Relationship Management (CRM) tools
Regular travel is required throughout Ontario and may be required across Canada and possibly the United States
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at email@example.com or 519-888-4567, ext. 45935.