Term: 2 years
The Analyst in Co-operative and Experiential Education (CEE) is responsible for delivering high-quality data analysis and reporting, placed in the proper context, to a variety of internal and external stakeholders. Those stakeholders include, but are not limited to, Co-operative Education, Centre for Career Action, Centre for the Advancement of Co-operative Education, and researchers within the University of Waterloo.
The incumbent will be responsible for developing reporting and dashboards to measure key business outcomes for CEE at the individual and team levels, as well as providing data analysis using best-practice methodologies to support evidence-based decision making and to identify trends.
The incumbent will have experience presenting data in an efficient and easily understandable way to a wide variety of audiences and users, using various reporting formats and data visualization platforms. The role will also support business units in identifying data analytics and research project opportunities, and support methodology documentation.
Support business units in identifying project opportunities, develop and business cases and execute projects to support business objectives:
Develop strong relationships with business stakeholders and technical services teams
Liaise among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information technology systems
Provide guidance to the various stakeholders to devise effective and efficient approaches to achieve project objectives
Provide consultative and analytical support including facilitating requirements gathering sessions, risk assessments and testing
Provide expertise in business analysis and requirements gathering, project management, process design and improvement, data analysis, performance metrics, technical documentation and SQA as required
Act as a change agent. Train business teams on system changes, process improvements, and change management activities and project management tools
Develop deep knowledge of existing business processes, information technology and its application to executive business process to:
Ensure business requirements are clearly understood and prioritized and communicated effectively
Ensure that process and information technology solutions delivered/supported are aligned with the needs of the various business units
Ensure performance metrics support the strategic initiatives in Co-operative and Experiential Education
University undergraduate degree, or equivalent
2 years’ experience in at least one area of expertise (business analysis, software quality assurance, continuous process improvement, project management, performance metrics, data analysis)
Working towards certification in an area of expertise (business analysis, software quality assurance, continuous process improvement, project management)
Technical: Advanced MS Word, advanced Excel, advanced PowerPoint, Other: Visio, GIS, MS ACCESS, Power BI, Python, R (See Analyst Advancement Guidelines)
Knowledge of University of Waterloo co-op is an asset