University of Waterloo

  • Analyst

    Requisition ID
    2020-5147
    Job Category
    Career Services
    Department
    CEE - CEE Services
    Job Status
    Temporary Appointment (Contract)
    Hiring Range
    $56,181 - $90,905
  • Overview

    Term: 2 years

     

    The Analyst in Co-operative and Experiential Education (CEE) is responsible for delivering high-quality data analysis and reporting, placed in the proper context, to a variety of internal and external stakeholders. Those stakeholders include, but are not limited to, Co-operative Education, Centre for Career Action, Centre for the Advancement of Co-operative Education, and researchers within the University of Waterloo.

     

    The incumbent will be responsible for developing reporting and dashboards to measure key business outcomes for CEE at the individual and team levels, as well as providing data analysis using best-practice methodologies to support evidence-based decision making and to identify trends.

     

    The incumbent will have experience presenting data in an efficient and easily understandable way to a wide variety of audiences and users, using various reporting formats and data visualization platforms. The role will also support business units in identifying data analytics and research project opportunities, and support methodology documentation.

    Responsibilities

    Support business units in identifying project opportunities, develop and business cases and execute projects to support business objectives:

    • Develop strong relationships with business stakeholders and technical services teams

    • Liaise among stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information technology systems

    • Provide guidance to the various stakeholders to devise effective and efficient approaches to achieve project objectives

    • Provide consultative and analytical support including facilitating requirements gathering sessions, risk assessments and testing

    • Provide expertise in business analysis and requirements gathering, project management, process design and improvement, data analysis, performance metrics, technical documentation and SQA as required

    • Act as a change agent. Train business teams on system changes, process improvements, and change management activities and project management tools

     

    Develop deep knowledge of existing business processes, information technology and its application to executive business process to:

    • Ensure business requirements are clearly understood and prioritized and communicated effectively

    • Ensure that process and information technology solutions delivered/supported are aligned with the needs of the various business units

    • Ensure performance metrics support the strategic initiatives in  Co-operative and Experiential Education

    Qualifications

    • University undergraduate degree, or equivalent

    • 2 years’ experience in at least one area of expertise (business analysis, software quality assurance, continuous process improvement, project management, performance metrics, data analysis)

    • Working towards certification in an area of expertise (business analysis, software quality assurance, continuous process improvement, project management)

    • Technical:  Advanced MS Word, advanced Excel, advanced PowerPoint, Other: Visio, GIS, MS ACCESS, Power BI, Python, R (See Analyst Advancement Guidelines)

    • Knowledge of University of Waterloo co-op is an asset

    Options

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