University of Waterloo

  • Patrol Officer

    Requisition ID
    Job Category
    Police Services
    5560 - Police Services
    Job Status
    Regular Full-Time
    Hiring Range
    $58,768 - $73,460
  • Overview

    The Patrol Officer is responsible for preserving the peace and upholding law and order on University of Waterloo property. It is a Patrol Officer’s responsibility to enforce the Criminal Code of Canada, provincial statutes, City of Waterloo by-law's and the policies of the University of Waterloo. This provides an environment of the highest possible security for members of a diverse university community and its visitors. The Patrol Officer must keep the Shift Sergeant advised on the state of safety and security of the University of Waterloo property during their shift, with details of problems found and the corrective action taken or recommended.


    Responsible for maintaining law and order on University of Waterloo property, providing an environment of the highest possible security for members of a diverse university community and its visitors by:

    • Enforcing the Criminal Code of Canada, provincial statutes, City of Waterloo by-law's and the policies of the University of Waterloo
    • Preventing and deterring crime by completing frequent foot, vehicle and bicycle patrols of the University of Waterloo property
    • Responding to calls for service on University property, 24hrs a day, 365 days a year
    • Handling complaints from the university community, providing a resolution or mediation
    • Completing general occurrence reports accurately and concisely
    • Investigating crime-related occurrences on University of Waterloo property and interviewing and interrogating witnesses, victims and suspects
    • Collecting, preserving, processing and maintaining continuity of evidence
    • Assisting other emergency services when they attend University of Waterloo property


    Provide a customer service based approach to the university community and its visitors, assisting individuals or groups by:

    • Assisting faculty, staff and students facing unexpected situations
    • Providing traffic and crowd control to provide efficient movement throughout the campus
    • Attending student orientations to give presentations on the Police Service


    • Graduation from a recognized Police College or Academy, or a diploma from a recognized Community College Law Enforcement/Police Foundations two-year program or equivalent education and experience required
    • Current standard level of first aid certification and current basic rescuer level CPR
    • Successfully completed and have a current, valid certificate of ATS for the position of “Special Constable” OR OACP Certificate for the position of “Special Constable”
    • Valid Ontario G class Driver’s Licence required
    • Vulnerable Sector Check is required
    • Previous experience in a police and/or security environment an asset
    • Excellent communication and human relations skills including proven success in mediation of sensitive situations is essential. Proven abilities relating to a student population and experience working with a diverse population. Sound judgment, problem solving and organizational skills
    • Must be able to work rotating shifts and overtime as required
    • Will be required to meet the standards of acceptance as a Special Constable under the Ontario Police Services Act including an acceptable result from a criminal records check
    • Must have valid class G or higher Ontario Driver's License and acceptable driving history
    • Physical fitness and psychological testing are part of selection process
    • Depending on experience and training, successful candidates may be required to successfully complete further formal training to meet requirements of the Department
    • Ability to work with minimal supervision
    • Ability to make necessary decisions while under pressure and in the face of uncertainty
    • The Patrol Officer exhibits qualities such as honesty, integrity, responsibility, trustworthiness, leadership, confidence, patience, attention to detail, self-discipline, excellent analytical and problem solving skills, negotiating skills, conflict avoidance skills, resolution and mediation skills, excellent written and verbal communication skills and willing to work within a community policing model/framework
    • Basic MS Word
    • D3 Incident Reporting Software
    • AIMS Automated Issuance Software
    • Aimetis Symphony Client Camera Software
    • Average Level of Computer Proficiency
    • Occasionally there is unavoidable exposure to dangerous or unpleasant environmental elements such as infections or disease, bodily fluids, fire, noise or air pollutants, chemicals, odours, extreme temperatures, adverse weather conditions for driving and for outdoor work
    • Disruptions in lifestyle due to working 12 hour rotating shifts, 24 hours a day, 365 days a year, affects the individual's dietary, sleeping, social and exercise patterns


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