University of Waterloo

  • Administrative Officer

    Requisition ID
    Job Category
    2950 - School of Computer Science
    Job Status
    Regular Full-Time
    Hiring Range
    $79,296 - $99,120
  • Overview

    The Administrative Officer is responsible for effective management of all non-academic aspects of the School of Computer Science within the framework of the Faculty of Mathematics and the University of Waterloo. The purpose of the position is to supervise staff and provide support and guidance to the School with respect to human resources; manage budget and financial activity; and to provide management and oversight of other administrative functions, such as space, safety and planning.


    The Administrative Officer serves as a resource to the Director and other senior administrators in the school and provides leadership and support for strategic initiatives and special projects. As the senior administrative staff member in the school, the Administrative Officer provides continuity as academic leadership changes.


    Human Resources Management

    • Overseeing the recruitment, evaluation, promotion, professional development, and retention processes of all staff within the School
    • Providing the Director with necessary staffing and systems support for the recruitment, evaluation, promotion, and retention of faculty
    • Maintaining personnel files, work schedules and vacation records for faculty and staff in accordance with University policies
    • Administering the salary increase process for faculty and staff in the school
    • Establishing work schedule and assigning duties for positions reporting to the Administrative Officer
    • Conducting annual staff performance reviews for positions reporting to the Administrative Officer
    • Ensuring adherence to University policies in all operations and activities
    • Ensuring processes are in place for recruitment, evaluation and pay of temporary employees, co-op students, and graduate TAs.
    • Coaching and mentoring staff managers within the department


    Administrative Leadership

    • Advising the Director and the School Executive Committee on day-to-day operations, as well as on matters of a confidential nature
    • Ensuring the effective and efficient operation of the school’s various committees (such as SACA, STPC); serving as a resource to school committees as required
    • Establishing procedures for maintenance of student records, administration of course evaluations and student advising
    • Being familiar with and overseeing all administrative aspects of the academic programs offered by the School
    • Supporting and assisting with the planning and execution of various special events as necessary
    • Managing the data-collection and document-creation processes for accreditation, program reviews, and similar activities
    • Serving as a resource within the school for the interpretation and application of UW and School policies, guidelines and practices


    Financial oversight, including but not limited to

    • Overseeing the development of the school’s annual operating budget, including teaching and the computing facility
    • Providing financial input to the School’s strategic plan
    • Ensuring that funds are available to support the School’s strategic priorities
    • Providing high-level direction to the Financial Officer, ensuring that all operating, trust, endowment and research accounts are soundly managed including monthly reconciliation of accounts
    • Overseeing asset management


    Strategic planning support, including but not limited to

    • Providing the Director with confidential and strategic advice, information, and data to support decision making
    • Developing long-range strategies and operational plans for the School
    • Monitoring and reporting on strategic and operational plans
    • Coordinating plans with the need for resources, including space, human resources, and information technology infrastructure


    Project management of long-term projects assigned by the Director; some examples include

    • Space-related projects; designing project plans, establishing milestones, allocating staff and monetary resources to projects, monitoring overall project progress, and ensuring communication of project status to relevant stakeholders
    • Equipment related projects; authorizing the purchase and managing the allocation of major equipment and furnishings
    • Communications-related projects; overall responsibility for communication directions, overseeing web content, and approval of external communications to ensure consistency of message and delivery to appropriate audiences
    • Human-resource related projects; regularly reviewing the administrative structure to ensure that human resources are efficiently and effectively managed; ensuring that job descriptions and levels are managed appropriately; coordinating change management when redistribution of duties is required
    • Curriculum-related projects, for example, coordination of certification processes and program reviews


    • Bachelor’s degree required in a discipline related to business administration or finance
    • Additional designation in finance and/or human resources administration preferred
    • Some educational background in Computer Science, Science or Mathematics preferred
    • 5 years of progressively responsible administrative experience, preferably in an academic setting
    • 5 years of staff management and operational leadership experience
    • Demonstrated experience developing, monitoring and managing budgets, including developing financial projections and participating in financial planning
    • Ability to synthesize and organize financial information; demonstrated analytical skills
    • Multi-tasking, concurrent task and problem management skills are essential with the ability to assess, analyze and resolve issues highly complementary
    • Excellent human relation skills, in particular, ability to guide and develop staff and foster constructive team relationships
    • Independent judgment in areas of time management, task prioritization and decision-making
    • Proven ability to manage a large volume of work, conflicting priorities and deadlines
    • Exceptional verbal and written communication ability
    • Tact, judgement & diplomacy are also essential
    • Competencies will include strategic and creative thinking, people management, interpersonal, organizational and communication skills
    • Intermediate/advanced MS Word and Excel
    • Basic PowerPoint
    • Experience with SharePoint, Concur, Unit4, iCIMS, and Workday are an asset


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