University of Waterloo

  • Collections Maintenance Data Analyst

    Requisition ID
    2018-3630
    Job Category
    Analytics
    Department
    5386 - Library
    Job Status
    Temporary Appointment (Contract)
    Hiring Range
    $54,589 - $68,236
  • Overview

    Term: 18 months

     

    The Collections Maintenance Data Analyst is primarily responsible for developing reports from large and complex library datasets to meet the collections maintenance needs of the University of Waterloo libraries;
    reporting on collections and circulation data in preparation for migrating this data to the newly acquired Integrated Library System, Alma; and for assisting with the development and deployment of Alma Analytics training materials. 

    Responsibilities

    Analyzes library data to identify issues and opportunities, and to develop reports for collections maintenance needs throughout the Waterloo library for withdrawing, moving, and re-aligning library collections. This involves:

    • Developing and maintaining expert, up to date knowledge of complex library data, various library work processes, and the Voyager reporting software, Voyager Access
    • Development of clear problem analysis statements as a prelude to independently designing and developing relational databases for collecting data, cleaning, transforming, validating and modeling
      it with the purpose of drawing conclusions and making recommendations that significantly impact on the resources available to the University’s research community
    • Clear communication of results of analysis which includes presenting data in charts, graphs, and tables to a wide range of stakeholders throughout the library and occasionally throughout the
      TriUniversity Group (TUG)
    • Consulting and collaborating with a wide range of library staff from the Cataloguing, Collection Development, Circulation, Digital Initiatives, and Information Services and Resources departments
      and various staff from within the TUG libraries Serving as a department resource for developing reports in other, non-collection areas and for providing technical support

    Participates in identifying training needs, developing training materials and conducting training sessions for University of Waterloo library staff on Alma Analytics, which includes:

    • Developing full working knowledge of how to obtain data and develop reports within the Alma Analytics environment
    • Consulting and collaborating with a wide range of library staff to identify training needs
    • Actively participating in developing training materials and conducting training sessions for University of Waterloo library staff

    Other duties and contributions

    • This position may share in the provision of circulation desk services by typically working a 2-hour circulation desk shifts per week
    • All staff are expected to support the work of the department and the Library by:
    • Identifying and bringing forward issues that impede our services to users
    • Supporting and advancing the Library’s strategic directions to further the Library’s contribution to the campus strategic themes
    • Practicing a wide variety of client service skills, such as: patience; attentiveness; positive language; inclusivity; and willingness to problem-solve on behalf of library patrons

    Qualifications

    • Undergraduate degree or equivalent education and experience
    • Extensive experience writing SQL in an academic or corporate environment
    • Advanced skills developing and querying a relational database
    • Advanced skills in MS SQL, Access and Excel
    • Excellent analytical and problem-solving skills
    • Well-developed organizational skills
    • Proven ability to manage very detail-oriented processes requiring an exceptional degree of accuracy
    • Proven excellent communication and interpersonal skills
    • Demonstrated commitment to excellent customer service

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