University of Waterloo

  • Food Services Support Person

    Requisition ID
    2018-3505
    Job Category
    Food Services (CUPE)
    Department
    6200 - Food Services
    Job Status
    Regular Full-Time
    Hiring Range
    $16.00/hr
  • Overview

    Perform a wide variety of duties supporting the preparation and service of food and meals in various service outlets while delivering a superior customer experience.

     

    There are 7 positions available. 

    Responsibilities

    The duties and responsibilities will vary widely depending on location, shift, task assignment, menu and other factors.  Examples include but are not limited to:

    • Support and assist with food and beverage preparing, assembly and serving in accordance with strict guidelines and recipes
    • Follow direction on merchandising and display set-up, ensure food is visually pleasing and presented in accordance to direction and recipe. Some stock replenishment when directed
    • Respond to immediate customer needs. Strive to meet service standards, use “making it right” protocol as necessary
    • Assist in covering breaks in their units and at times other units within their working group
    • Processing general transactions. Loading cards with funds. Processing voids and refunds for Watcard cash and debit
    • General cleaning and sanitizing. Report equipment issues to Group Leader or FSA
    • Complete Food Safety certification training

    Qualifications

    • Ability to work in a fast paced, customer oriented environment
    • Some food service retail or equivalent experience would be an asset
    • Interpersonal, organization and communication skills
    • Ability to remain calm and polite at all times, be able to multi-task, show initiative
    • Must have a flexible schedule to work early mornings, late evenings, weekends

     

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