The Registrar’s Office (RO) is involved in all aspects of academic life, including marketing for undergraduate student recruitment and admissions, enrolment, examinations, development and application of academic policies, and convocation. This position supports the systems, applications, and processes for these activities and drives continuous improvement through systems development projects. The Information Systems Specialist is responsible for developing, administering, managing, and continually enhancing the Registrar’s Office’s internal web-based software development activities infrastructure and integrations (e.g., website, CRM, business automation activities, and other marketing software).
Reporting to the Director - Systems, Technology & Analytics, and in collaboration with colleagues in the Registrar’s Office, campus partners and IST, the Information Systems Specialist is directly responsible for the secure software development life cycle of multiple systems and is involved with various projects and working groups.
The responsibilities of this role encompass a range of areas that include:
Managing multiple varied application technology stacks at various stages of their lifecycles
Change management and documentation
Tier-3 support of production systems, including leadership of technical upgrades and advanced troubleshooting of production issues
Development and Management of Digital Infrastructure
Collaboration, Advising and Consultation
Understands and Applies Current, Relevant Market Research and Institutional Knowledge
Supervising and Workflow Management
Project Manages Work Flow and Business Practices