University of Waterloo

  • Learning Strategist

    Requisition ID
    Job Category
    Student Services
    5431 - SSO - AccessAbility Services
    Job Status
    Temporary Appointment (Contract)
    Hiring Range
    $54,589 - $68,236
  • Overview

    Term: 12 months


    The Learning Strategist is accountable to the Manager, Student Accommodations for the provision and coordination of learning support services including, but not limited to learning strategy sessions, study skills, and evidence-based intervention to support exceptional learners. In consultation with the student, the incumbent will provide support to students to mitigate the symptoms of their learning challenges in the academic environment.


    The incumbent will demonstrate working knowledge of disability and the impact of functional limitations on access to the learning environment at the post-secondary level.


    Learning Strategy and skills development

    • Student appointments to assess areas of need in relation to academic success
    • Working individually with students with a broad range of disabilities to provide learning strategies, study skills and education success planning.
    • Application of results of psycho-educational/cognitive/mental health assessments to support learning needs and outcomes; to increase students’ self-awareness of personal learning profile; and to increase academic success
    • Using current working knowledge of Ministry requirements, provincial legislation, and standards of practice to design appropriate individualized academic learning plans for students
    • Working with campus partners to facilitate and/or lead small group sessions/workshops (as appropriate) on specific topics in an effort to support and enhance students’ personal and academic success
    • Conducting research of current evidence-based literature focused on learners in the post-secondary educational environment to ensure services reflect best practices
    • Following all legislative and university policy around and relevant to appropriately using and maintaining confidential health and education records.
    • Serving as a resource to University on matters related to learning strategies for students with learning differences
    • Assisting with special events and other services offered through the office

    Individual Student Advising and Accommodation planning (on a limited basis)

    • Working with students registered with AccessAbility Services to determine and implement appropriate academic and other accommodations to support and promote their success as needed
    • Consult and collaborate as appropriate with faculty, Access Ability Services staff, academic units and student services to develop and implement the accommodations recommended by students’ documentation (i.e. psycho-educational assessments)

    Collaboration with Partners

    • Developing and leveraging positive and professional relationships within the AccessAbility Services unit and with appropriate on and off campus stakeholders
    • Proactive, professional and effective communications strategies with students registered with the office as well as the general student body, parents, instructors and other key stakeholders as appropriate
    • Collaborating with Adaptive Technologist regarding students’ learning needs
    • Informing AccessAbility Services Accommodations Consultants regarding learning supports and strategies shared with student so Consultants can support the student on an ongoing basis

    Handling Sensitive Materials

    • Ensure access to secure documents are controlled appropriately
    • Ensure data accuracy and document integrity
    • Appropriately use and maintain confidential health and education records in accordance with University policy and relevant Privacy legislation
    • Effectively use systems and technology to accurately and efficiently manage student medical information
    • Direct the return of clinical records to the intended party in a secure manner (appropriate storage and movement of confidential documents) when needed


    • University degree in Education, Adult Education or related discipline. Special Education designation is an strongly encouraged. Master of Education is an asset
    • Registration with the Ontario College of Teachers (or equivalent) is required
    • Student-facing experience in a secondary or post-secondary school setting, with a background in planning and provision of educational supports to students with special needs
    • Proven experience as a learning strategist
    • Experience and/or training in dealing with students in crisis and making referrals as appropriate support
    • Experience creating accommodation plans for students
    • Strong understanding of the challenges adult learners with disabilities
    • Proven ability to work independently and as a team member in an inter-disciplinary environment
    • Excellent communication (oral and written) and experience conducting workshops to small groups
    • Superior organizational, problem-solving and interpersonal skills required
    • Knowledge of computers and assistive software applications as well as assistive devices
    • A strong student-focused orientation
    • Proven ability to provide solution-focused interventions
    • Negotiation and mediation skills is an asset
    • Ability to demonstrate flexibility, particularly in the decision-making process
    • Ability to remain objective in decision-making when presented with emotionally charged situations and when limited information is available
    • Some weekend and after hours work may be required during peak times
    • Maintaining a clear Police Vulnerable Sector Check is a requirement of this position


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