The Student Services Coordinator is responsible for providing proactive, student-focused, and exceptional front-line service in a variety of formats and has primary responsibility for the initial handling of most email, telephone, and in-person inquiries to the Science Undergraduate Office (SUO). This position handles each interaction professionally, effectively, empathetically and in accordance to the University’s values in regards to diversity, accessibility and inclusion. The incumbent also provides administrative support to the Manager, Academic Advising, Associate Deans, Undergraduate Studies and Student Relations, and SUO staff e.g. booking meetings, ordering SUO supplies, and maintaining active and inactive student files.
Providing front-line service to students in the SUO
Providing back-up front-line advising coverage during times of limited academic advisor availability
Science Teaching Complex (STC) activities
Support to SUO colleagues