University of Waterloo

  • Nursing Supervisor

    Requisition ID
    Job Category
    Health/Medical Services
    5320 - Health Services
    Job Status
    Regular Full-Time
    Hiring Range
    $64,718 - $80,897
  • Overview

    Reporting to the Associate Director, Health Services, the Nursing Supervisor’s primary role is to supervise and guide a team of clinical staff as they provide timely and effective health care to the Health Services Clinics.  The Nursing Supervisor (NS) will promote and restore patient’s health by developing day-to-day management of the clinical care area; directing and developing staff; collaborating with physicians, nurse practitioners, and multidisciplinary professional staffs; and provide physical and psychological support for patients.


    The NS will have a strong focus on inter-professional collaboration and support of the inter-disciplinary team.  The role includes a majority of direct clinical service provision in order to ensure that the NS maintains excellent clinical skills and a comprehensive understanding of daily operational processes both in the Student Health Clinic and the Family Health Clinic.  The NS supports the clinical team in a dynamic environment and must maintain adherence to established clinical standards at all times.


    Staff Management

    • Participates in the selection of  nursing staff, as well as orientating, training, assigning, and scheduling of the nursing staff
    • Completes patient care requirements by scheduling and assigning nursing and staff
    • Follows up on work results
    • Monitors and supports excellent performance of staff
    • Provides mentorship and assists in skill development for nursing staff
    • Supports patient needs by utilizing multidisciplinary team strategies

    Practice Support

    • Meets nursing operational standards by contributing information to strategic plans and reviews
    • Implements productions, productivity quality, and customer-service standards
    • Resolves problems
    • Identifies variances
    • Identifies system improvements
    • Maintains nursing guidelines by assisting in writing and updating policies and procedures

    Clinical Service Provision

    • Provides direct clinical services on a rotating schedule through clinical nursing positions in both the Student Clinic and the Family Health Clinic
    • Ensures operation of medical and administrative equipment by verifying emergency equipment availability.  Completes preventive maintenance requirements, following manufacturers’ instructions, troubleshooting malfunctions, calling for repairs.  Maintains equipment inventories, evaluating new equipment and techniques
    • Maintains nursing/medical supplies inventory by studying usage reports, identifying trends, anticipating needed supplies; approving requisitions as needed

    Public Health Initiatives

    • Maintains and coordinates, in partnership with the University Medical Director and the Associate Medical Director, ongoing/annual programs including immunizations, screening clinics and other Public Health initiatives as appropriate for the patient populations in both the Student Clinic and Family Health Clinic
    • Protects patients and university employees by developing and interpreting infection-control policies and protocols
    • Enforces medication administration, storage procedures, and controlled substance regulations

    Interdisciplinary Team Collaboration

    • Maintains a cooperative relationship among health care teams by communicating information, responding to requests, building rapport, and participating in team problem-solving methods

    Policy Review and Medical Directives

    • Regularly reviews, updates and obtains approval of relevant policies and medical directives that pertain to Nursing in the Clinic


    • R.N. diploma in Nursing from a recognized School of Nursing (required)
    • Preference will be given to candidates presenting with Bachelor’s level training
    • Holds an unrestricted license for independent practice from the College of Nurses of Ontario (CNO)
    • Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification
    • Evidence of ongoing continuing education (required)
    • At least five years of clinical practice experience in a community-based practice with at least three years in a leadership role
    • Previous experience with Electronic Medical Record (EMR) system(s)
    • Post-graduate management training, or management experience in a clinical setting (preferred)
    • Proven work experience as a nursing supervisor (preferred)
    • Current knowledge of both Student Health and Family Health Clinics’ nursing requirements
    • Strong supervisory skills and proven ability to work collaboratively with a team
    • Proficient in MS Word, Excel, and PowerPoint



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