University of Waterloo

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Requisition ID 
Job Category  
Food Services
6200 - Food Services
Job Status 
Irregular Part-Time
Hiring Range 
$36,465 - $45,581

More information about this job


The incumbent will have oversight of the day-to-day operations of a commercial kitchen, ensuring the highest standards of food quality, preparation and production, in addition to sanitation, health and safety, and customer satisfaction.  Operations will be consistent with objectives, policies, procedures and the CUPE Local 793 Collective Agreement.


This position works 35 hours/week for 39 weeks of the year with employment from mid-August to mid-May each year.


Responsible for the day-to-day kitchen operation:

  • Plan and manage food production in accordance with recognized preparation procedures, and effectively utilize all available resources.
  • Demonstrate display cooking techniques using skill and creativity in the preparation and presentation of food.
  • Develop menu selections on a daily, weekly and/or rotational basis including vegetarian options, theme menus for special events, and any accommodation required for special dietary needs.
  • Order products and supplies from approved suppliers, consistent with University procedures and Departmental guidelines.  Ensure invoices are reconciled with products received, and may assist in assessing supplier service and product quality.  
  • Ensure proper turnover of food and materials minimizing waste and spoilage.
  • Regularly conduct and oversee the monthly inventory counts and valuations process.
  • Comply with all relevant legislations and guidelines including but not limited to Occupational Health and Safety, Health Protection and Promotion Act, Employment Standards, CUPE Local 793 Collective Agreement, University Policies and Procedures

Take a lead role in ensuring the safe preparation and handling of food and general oversight over health and safety standards:

  • Ensure Public Health / Steritech standards for sanitation and food safety are met
  • Maintain an overall focus on health and safety ensuring the workplace is clean, safe, hygienic and organized
  • Represent a clean professional image for the public and maintain exemplary personal hygiene
  • Ensure applicable training is up-to-date for self and reports

Effectively supervise staff, including CUPE Local 793 members, casual part-time and/or salaried staff depending on assigned work location: 

  • Oversee the work of, and provide direction to applicable kitchen staff
  • Maintain positive working relationships with all stakeholders, fostering collaboration and maintaining high staff morale
  • Utilize performance coaching techniques to motivate and guide staff.  May be required to conduct annual performance evaluations with salaried staff
  • Take corrective action and performance manage staff as required.  Consultation with Employee Relations Coordinator, Executive Chef and/or Human Resources may be required
  • Schedule applicable employees to optimize staffing levels and coverage
  • May be required to mentor and train culinary apprentices
  • Assist with recruitment activities and training of applicable staff
  • May be required to prepare and submit bi-weekly payroll for a small group of employees using proprietary software

Financial accountabilities:

  • Evaluate food products through menu management and evaluation to ensure targets are met
  • Control and manage food costs and applicable labour costs, ensuring production and serving controls as per budget targets
  • Work within established guidelines to appropriately price products and menus. Consultation with relevant committees and/or consultation with Area Manager/Executive Chef may be required
  • May be required to provide cost analysis and recommend corrective action where needed
  • May assist in developing the annual operating food cost budget for assigned unit(s)

Contribute to the delivery of a positive customer experience:

  • Assist with themed events to increase customer participation and engagement
  • Actively participate in relevant departmental and other related committees
  • In collaboration with the Marketing and Communications Coordinator, develop themed events to increase customer participation and engagement
  • In collaboration with Executive Chef, develop and implement new fresh and healthy menus, including specialized menus, which meet or exceed quality standards
  • Meet with customers/clients to discuss menu selections and special dietary needs.  May be required to produce menu tastings for potential clients
  • May participate in cooking and teaching demonstrations for staff and students to promote UW Food Services’ programs, menus and products

Other duties as assigned:

  • Participate in training and development opportunities to keep industry knowledge current and remain aware of emerging trends
  • May participate in the planning, management and execution of special projects, unit renovations and the introduction of new programs
  • Coverage for other chefs during absences
  • Participate in sustainability initiatives


  • Red Seal Certified
  • Advanced knowledge of Food Safety and WHMIS
  • Smart Serve certified is considered an asset
  • Five years of Sous Chef level or higher experience in a high volume culinary environment overseeing full service and production kitchens (restaurants, hotels, cruise ships or tourism)
  • Experience within a unionized environment is preferred, including demonstrated experience with coaching, performance management and employee development
  • Proven ability to foster a sense of community, enhance student learning and support the overall mission of the department and the university
  • Demonstrated knowledge and skills in financial analysis, costing, inventory control and budgetary procedures
  • Possess excellent customer service skills with a high degree of professionalism and courtesy
  • Proven ability to create fresh and exciting menus, focusing on local and healthy food choices
  • Experience applying strict health and safety standards both with food production and workplace safety
  • Strong organizational skills with the ability to perform under pressure and meet strict deadlines
  • Demonstrated ability to promote and manage a positive customer experience while exhibiting a high degree of professionalism and courtesy
  • Proven ability to work collaboratively with various levels and functions of a business
  • Demonstrated ability to apply sound judgment, tact and objectivity when dealing with concerns and issues that arise
  • Proven ability to read an interpret general business publications, financial reports, recipes, manuals collective bargaining agreements and safety regulations
  • Must be proficient with Windows, Microsoft Excel, Word, Internet and Email
  • Required to maintain a flexible schedule to facilitate daily operations and events, which may include work rotation through day, evening and weekends