University of Waterloo

Returning Candidate?

Finance Office Associate

Finance Office Associate

Requisition ID 
Job Category  
5290 - Finance
Job Status 
Regular Full-Time
Hiring Range 
$40,264 - $50,330

More information about this job


The Finance Office Associate supports the operations of the Finance department. The incumbent will be accountable for ensuring the accurate and timely recording of financial transactions in accordance with policies and procedures as well as provide administrative support to each of the functional areas of the department. The incumbent is responsible for providing front-line support to students and other visitors to the Finance office ensuring a professional and positive customer experience.



  • Represent Finance in a professional manner while providing excellent customer service to visitors
  • Respond to general, in-person inquiries and/or redirect to other Finance staff as appropriate
  • Provide general guidance to students on UHIP application and exemption forms, amounts to pay for late Fee Arrangements etc.
  • Facilitate the distribution of urgent cheques and pick up of bank deposits
  • Receive cash and process credit card payments from departments across campus, applying appropriate internal control procedures


Process transactions

  • Enter routine financial transactions in a timely manner, verifying accuracy, approvals and ensuring appropriate policies are applied
  • Support, review and coordinate requests for certificates of insurance
  • Assist with administering vehicle license plate registrations and returns
  • Provide back-up support to issue and account for payments
  • Lead processes to follow up on cheques returned to Finance
  • Respond to inquiries from students regarding missing or stale-dated refunds


Administrative support

  • Assist with the production of the University’s audited financial statements, training materials and other publications
  • Sort and distribute incoming mail in a timely manner
  • Responsible for office equipment and supplies including: maintain an adequate inventory of office supplies and coordinate the maintenance and service of office equipment
  • Maintain the master document storage records and coordinate the retention of the university’s financial records in accordance with the appropriate guidelines


Other duties as assigned including, but not limited to

  • Photocopying, faxing, mailing, filing, etc.
  • Responsible for the control, use and reconciliation of the Finance departmental purchasing card (P-Card) transactions
  • Special assignments as required



  • University degree or equivalent education and/or experience
  • Courses in accounting would be an asset
  • Minimum 2 years’ experience in an administrative role
  • Previous experience in an enterprise-wide computerized accounting environment is an asset
  • Proven experience in a customer service role
  • Exceptional verbal and written communication skills
  • Demonstrated excellent interpersonal skills
  • Keen attention to detail