University of Waterloo

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Project Coordinator, Office and Operations

Project Coordinator, Office and Operations

Requisition ID 
Job Category  
6450 - Housing & Residence Occupancy
Job Status 
Temporary Appointment (Contract)
Hiring Range 
$44,335 - $55,419

More information about this job


Term: 1 Year 


The Project Coordinator, Office and Operations is responsible for providing project and administrative support to the management team of Housing Occupancy and Marketing Services. This position contributes to the timely delivery of project outcomes and co-ordinates various unit wide and campus wide, cross functional administrative activities.


Supporting with the planning, execution, monitoring and reporting of projects

  • Assists with the development of project plans, reports, presentations and other project documents as required
  • Effectively communicates with internal staff as well as on-campus partners in a professional manner to clearly communicate goals, responsibilities and assessment of projects
  • Co-ordinates project actions, meetings, and events
  • Monitors assigned project schedules, timelines and provide regular updates
  • Anticipates and effectively deals with any project issues and roadblocks; define issues, examines alternative plans and effects


Research, Assessment, and Reports

  • Conducts research, summarizes information and drafts reports to support occupancy and marketing on student placement, experience and emerging trends
  • Evaluates and recommends planning scenarios that support proposal strategy
  • Assists in soliciting and analyzing data from other areas and departments
  • Drafts progress reports for assigned projects and responsibilities


Process Development and Documentation

  • Reviews and updates existing processes, procedures and policies
  • Implements process improvements by using process mapping and lean principles
  • Assists in drafting new policies and procedures that aim to improve operational efficiency and service to students
  • Reviews current documentation on SharePoint and storage drive sites to ensure effective information sharing and access



  • Provides support with recruitment, onboarding, professional development, training and succession planning for all Housing Occupancy and Marketing Services staff
  • Supports and assists the Assistant Director and Managers with planning and co-ordinating special events and team sessions
  • Assists in providing professional and timely written communications to staff and on-campus partners
  • Documents and circulates minutes for all project and office meetings
  • Supports Housing Occupancy and Marketing Services by co-ordinating office supplies orders, monthly safety inspections, space planning and scheduling of meetings


  • Undergraduate University degree and/or College Diploma in Office Administration, or business or equivalent education and/or experience
  • Experience in an educational setting or business environment
  • Strong organizational and project management skills
  • Demonstrated critical thinking and problem solving skills
  • Superior interpersonal and effective communication experience with a diverse range of people required
  • Demonstrated ability to work independently, handle multiple tasks, set and meet deadlines and adjust to changing needs
  • Ability to be positive, collaborative and work effectively with colleagues and on-campus partners
  • Flexible and adaptive to changing needs
  • Must possess a high degree of maturity, patience and judgment
  • Self-motivated to take initiative, resolve problems and escalate more complex issues
  • Excellent written and oral communication skills with strong attention to detail
  • Collaborative work ethic
  • Compassionate and considerate customer service ability
  • Knowledge of Project Management principles, methods, strategies and techniques