University of Waterloo

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Experiential Learning Coordinator - Arts

Experiential Learning Coordinator - Arts

Requisition ID 
Job Category  
Career Services
5340 - WatPD
Job Status 
Temporary Appointment (Contract)
Hiring Range 
$62,976 - $78,721

More information about this job


Term: 12 months


This role is contingent on funding.


The Experiential Learning Coordinator – Arts will support the faculty in expanding its curricular, non-cooperative experiential learning activities across various disciplines. To do this, the Experiential Learning Coordinator will source experiences that complement the curriculum and enhance learning outcomes. The Experiential Learning Coordinator will work closely with faculty to design learning experiences that provide an application of discipline specific knowledge, provide students an opportunity to gain valuable work experience and strengthen skills needed for post-graduation success. The Experiential Learning Coordinator will function in relationship management, curricular design, student advising and administration. They are responsible for sourcing experiences, managing recruitment processes, monitoring experiences and overall evaluation. The Experiential Learning Coordinator will provide guidance to the Faculty of Arts regarding best practices and identify opportunities for continual improvement as programs evolve.



Partnership Development & Support

  • Identify, cultivate and maintain relationships with community partners to support sustainable apprenticeship opportunities for the Faculty of Arts
  • Consult with community partners about the types of opportunities available within their organization
  • Liaise between community partners and faculty members; align desired learning outcomes and industry objectives
  • Educate community partners on best practices pertaining to experiential learning
  • Act as a central hub of information for community partners wishing to collaborate with faculty members on experiential learning initiatives.
  • Negotiate terms of partnership agreements. Collect necessary documentation from partner organizations. Liaise with Legal & Immigration Services for support
  • Support community partners during the experiences. Manage any issues that arise over the course of the experience
  • Provide exceptional customer service to community partners. Conduct employer appreciation events to help sustain ongoing relationships with community partners
  • Collaborate with colleagues in Co-operative and Experiential Education to ensure a cohesive approach to partnership development and management, including streamlined communication processes
  • Advise colleagues in Co-operative and Experiential Education of partnership opportunities that do not fall within the scope of Arts internships/practicums, but are viable for other experiential learning activities (e.g. co-op)

Faculty Support

  • Work in collaboration with faculty members to ensure a cohesive approach to experiential learning development and management
  • Assist in the development of short and long-term experiential learning planning with faculty
  • Provide support and resources to faculty members interested in exploring experiential learning
  • Advise faculty on experiential learning best practices; recommend the most suitable types of experiential activities based on course needs and learning outcomes
  • Assist with the design, facilitation and completion of assessment and evaluation processes
  • Liaise between community and academic partners; connect stakeholders across groups where appropriate
  • Participate in the creation of policies, processes and procedures pertaining to experiential learning activities across the faculty
  • Escalate issues that arise on placement to appropriate faculty partners as required
  • Team with faculty partners and communications staff to tell the story of experiential learning in the Faculty of Arts

Student Experience & Support

  • Assist faculty/industry partners in designing experiential opportunities that connect course concepts with workplace application, thereby deepening student learning
  • Advise faculty/industry partners on communications and processes that support student success
  • Collaborate with campus partners (e.g. Centre for Career Action) to design and implement supports that prepare students for the apprenticeship recruitment cycle
  • Advise students who are experiencing difficulty attaining an experiential learning opportunity
  • Assist students experiencing challenges while on placement. Refer students to appropriate resources (e.g. Counselling Services, Conflict Management & Human Rights Office, etc.) as needed
  • Monitor progress while students are on placement. Coach students on gaining maximum value from the experience
  • Liaise with Instructional Support Coordinators, EDGE Program to provide continuity to students pursuing the certificate
  • Assess student satisfaction and learning at the end of placement cycle

Experiential Education Strategy and Support

  • Participate as an active member of the cross-campus experiential education community of practice
  • Identify opportunities for collaboration, integration and further synergy across functional areas
  • Build rapport with program-specific Experiential Learning Managers/Coordinators in various faculties, especially within the Faculty of Arts. Collaborate in an effort to identify best practices, share resources and find efficiencies.
  • Consult with Associate Deans, Academic Chairs, Instructors and Co-operative and Experiential Education staff to find gaps in experiential learning service delivery
  • Provide recommendations on how to advance experiential education within the Faculty of Arts and across the institution
  • Facilitates dialogue with key stakeholders pertaining to risk management practices, outreach strategies, labour market trends, recruitment campaigns, et cetera


  • Assist in the design, facilitation and completion of appropriate assessment and evaluation processes to monitor and evaluate community partnerships and student experiences
  • Ensure that policies, processes and procedures are followed for student placements (e.g. criminal checks, eLearning tools, workplace health and safety, risk management, insurance, etc.).
  • Create and maintain a database of experiential opportunities for the Faculty of Arts
  • Maintain student records related to curricular experiential learning activities
  • Coordinate student performance evaluations for all experiences
  • Coordinate application, interview and offer activities. Liaise with all stakeholders involved in
  • recruitment activities
  • Communicate experiential learning funding opportunities to stakeholders as they arise
  • Develop resources that support stakeholder groups throughout the experiential learning cycle
  • Report on experiential learning activities within the faculty. Provide recommendations on improvingn the experience for all stakeholders
  • Support Communications & Marketing staff within the faculty and across the University in delivering information and messaging about experiential learning activities


  • Bachelor degree required. Master’s degree preferred. Academic background in education, communication, human resources, business or a combination thereof considered an asset
  • 3 to 5 years of progressively responsible experience in relationship management, including demonstrated experience:
    • Designing programs, workshops or courses within a post-secondary environment
    • Operationalizing programs and/or processes within a post-secondary environment
    • Maintaining records and/or databases and ensuring accurate reporting
  • Working knowledge of the theory, pedagogy and practice of experiential education
  • Knowledge of related internal and external policies governing experiential education
  • Proven ability to build long-term relationships in a complex, multi-stakeholder environment
  • Superior interpersonal skills including the ability to interact using tact and diplomacy while interacting with a wide range of internal and external contacts
  • Excellent written and verbal communication skills, including the ability to facilitate dialogue
  • Experience with negotiation, influence and persuading of others
  • Collaboration across functional areas and with both internal and external stakeholders
  • Demonstrated leadership in relationship building and relationship management
  • Proven organizational skills including the ability to manage time and prioritize tasks in a fast-paced environment
  • Works well independently as well as in a collaborative, team-oriented environment. Adapts to change and remains flexible in an ever-evolving environment