University of Waterloo

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Revenue Associate

Revenue Associate

Requisition ID 
Job Category  
5290 - Finance
Job Status 
Regular Full-Time
Hiring Range 
$44,335 - $55,419

More information about this job


The Revenue Associate is accountable to the Manager, Revenue Accounting for applying knowledge of policies and procedures to record non-tuition revenues and process payments from the University of Waterloo’s customers. The scope and nature of non-tuition revenues is varied and extensive and, as a result, requires a broad understanding of a variety of different business practices and the ability to apply professional judgment. The university records revenue directly as payments are received and also through its accounts receivable system by invoicing for sales and services. Objectives are achieved by understanding policies and procedures, reviewing documentation, addressing compliance issues, influencing best practices, contributing to continuous improvements and entering transactions.


Review and process revenue transactions

  • Effectively apply knowledge of university policies and procedures and other published guidelines when reviewing and processing transactions
  • Process University invoicing data, including updating/maintaining the customer database
  • Process revenue data from various point of sale locations across the University campuses
  • Record cheque, EFT, wire and online ecommerce payments made directly to the University
  • Investigate appropriate posting allocations for payments that arrive without appropriate backup (initiate inquiries with University departments and/or payment providers)
  • Prepare system upload documents for direct payments and select invoicing activities
  • Prepare bank deposits

Reconcile select University accounts

  • Investigate and track postings applied to various accounts used by the University
  • Where appropriate, review and make recommendations for necessary clearing activities/entries

Respond to customer/department inquiries

  • Investigate and respond to customer inquiries regarding invoicing and collection activities
  • Work with representatives campus-wide to ensure that university policies and procedures are understood and followed


  • Participate and support other department projects as required
  • Provide administrative support as required
  • Provide backup to other revenue functions as required


  • Post-secondary courses in accounting      
  • Previous experience in an enterprise wide computerized accounting environment preferred
  • Experience in a not-for-profit environment preferred          
  • Demonstrated ability to prioritize and manage high-volume assignments accurately and efficiently
  • Keen attention to detail
  • Excellent interpersonal and communication skills
  • Ability to work independently as well as in team settings
  • Intermediate skills in Microsoft Office suite
  • Oracle E-Business Suite
  • Unit 4 Business World