The Information Systems and Technology (IST) department at the University of Waterloo provides information systems, technology and services in support of teaching, learning, research and administrative needs across campus. Within IST, the Departmental and Campus Applications group works with our campus partners to plan, analyze, procure, implement, and support information systems to meet the business needs of the University.
IST is seeking an Information Systems Specialist to provide application support and administration to a variety of departmental and campus information systems. These complex systems support key business processes that span the university and impact students, staff, and faculty, and primary reside in a Microsoft technology stack. As such, an expert level understanding and experience as a Windows Administrator is required. The successful applicant will work closely with other IST teams and campus partners to implement and support information systems to meet the needs of the university. Key competencies for this role include advanced systems administration, relationship management, customer service, creative problem solving, organization & planning, communication, and teamwork.
The Information Systems Specialist is directly involved in the life cycles of multiple systems, and is involved with other projects and working groups within IST. The responsibilities of this role encompass a wide range of areas that currently include: