University of Waterloo

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Patrol Officer

Patrol Officer

Requisition ID 
2018-2429
Job Category  
Police Services
Department 
5560 - Police Services
Job Status 
Regular Full-Time
Hiring Range 
$55,566 - $69,458

More information about this job

Overview

The Patrol Officer is responsible for preserving the peace and upholding law and order on University of Waterloo property. It is a Patrol Officer’s responsibility to enforce the Criminal Code of Canada, provincial statutes, City of Waterloo by-law's and the policies of the University of Waterloo. This provides an environment of the highest possible security for members of a diverse university community and its visitors. The Patrol Officer must keep the Shift Sergeant advised on the state of safety and security of the University of Waterloo property during their shift, with details of problems found and the corrective action taken or recommended.

 

 

Responsibilities

Responsible for maintaining law and order on University of Waterloo property, providing an environment of the highest possible security for members of a diverse university community and its visitors by:

  • Enforcing the Criminal Code of Canada, provincial statutes, City of Waterloo by-law's and the policies of the University of Waterloo
  • Preventing and deterring crime by completing frequent foot, vehicle and bicycle patrols of the University of Waterloo property
  • Responding to calls for service on University property, 24hrs a day, 365 days a year
  • Handling complaints from the university community, providing a resolution or mediation
  • Completing general occurrence reports accurately and concisely
  • Investigating crime-related occurrences on University of Waterloo property and interviewing and interrogating witnesses, victims and suspects
  • Collecting, preserving, processing and maintaining continuity of evidence
  • Assisting other emergency services when they attend University of Waterloo property

Provide a customer service based approach to the university community and its visitors, assisting individuals or groups by:

  • Assisting faculty, staff and students facing unexpected situations
  • Providing traffic and crowd control to provide efficient movement throughout the campus
  • Attending student orientations to give presentations on the Police Service

Qualifications

  • Graduation from a recognized Police College or Academy, or a diploma from a recognized Community College Law Enforcement/Police Foundations two-year program or equivalent education and experience required.
  • Previous experience in a police and/or security environment an asset
  • Excellent communication and human relations skills including proven success in mediation of sensitive situations is essential
  • Proven abilities relating to a student population and experience working with a diverse population
  • Sound judgment, problem solving and organizational skills
  • Ability to work with minimal supervision
  • Ability to make necessary decisions while under pressure and in the face of uncertainty
  • The Patrol Officer exhibits qualities such as honesty, integrity, responsibility, trustworthiness, leadership, confidence, patience, attention to detail, self-discipline, excellent analytical and problem solving skills, negotiating skills, conflict avoidance skills, resolution and mediation skills, excellent written and verbal communication skills and must be open and approachable to members of a diverse university community
  • Must be able to work 12 hour rotating shifts and overtime as required
  • Will be required to meet the standards of acceptance as a Special Constable under the Ontario Police Services Act including an acceptable result from a criminal records check
  • Must have valid class G or higher Ontario Driver's License and acceptable driving history
  • Current standard level of first aid certification and current basic rescuer level CPR
  • Psychological testing is part of selection process
  • The successful candidates may be required to successfully complete further formal training
  • Average level computer proficiency is expected. Experience working with D3 incident Reporting Software, Aimetis Symphony Client Camera Software, Aims Automated Issuance Software