University of Waterloo

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Co-ordinator, Living-Learning Communities

Co-ordinator, Living-Learning Communities

Requisition ID 
Job Category  
6465 - Housing & Residence
Job Status 
Regular Full-Time
Hiring Range 
$48,620 - $60,775

More information about this job


The Coordinator, Living-Learning Communities is accountable to the Manager, Living-Learning for the implementation and coordination of living-learning and academic programs in all University of Waterloo residence communities. This includes but is not limited to coordination of assigned Living-Learning clusters. The incumbent is also responsible for functioning in areas of student development, staff development, programming, and administrative capacities.


Coordinate assigned Living-Learning clusters/programs

  • Guide the development of new and expansion/revision of current program offerings using information from program assessment and research/best practices in student affairs and higher education
  • Incorporate faculty involvement into all aspects of the Living-Learning clusters
  • Lead the recruitment, hiring, and selection of Peer Leaders in consultation with faculty stakeholders
  • Coordinate and execute community-wide events
  • Coordinate the student success plan process including determining information to collect, process, and analyzing findings
  • Collaborate with Admissions and Marketing to coordinate the placement of students into clusters
  • Assist with Living-Learning marketing and promotions
  • Provide extensive program documentation outlining program goals, program logistics, budget and evaluation criteria

Program Assessment

  • Coordinate the collection of information (Peer Leader evaluations, event feedback) to provide recommendations for future program adjustments and considerations
  • Facilitate the distribution and collection of department and unit-wide assessment initiatives (e.g. Residence Experience Evaluation)

Student Staff Development

  • Develop and coordinate the onboarding, training, appreciation and recognition of all direct reports
  • Outline clear expectations and responsibilities for student staff, ensuring that student staff are performing in accordance with departmental and faculty policies, values, and processes
  • Provide ongoing feedback to student staff including performance conversations, coaching and goal development
  • Provide leadership in team meetings and address team conflict fairly and professionally

Relationship Building

  • Facilitate strong working relationships with Housing, campus, and faculty partners
  • Communicate regularly with key faculty partners to share information and make decisions related to operations of relevant Living-Learning clusters
  • Identify and act on opportunities for increased faculty partner engagement in Living-Learning programs
  • Participate in and contribute to regular team and department wide meetings as appropriate
  • Work closely with Residence Life Management Team to realize a residence environment that creates and promotes opportunities for student growth and development

Special Projects

  • Participate on Priority Goal and Objective project teams as required


  • A university degree or equivalent education and/or experience
  • Preference given to candidates with graduate degrees in related areas such as student development, leadership, and education
  • Experience managing/co-ordinating student staff members
  • Experience synthesizing data, analyzing and understanding results
  • Program/project management experience is an asset
  • Strong interpersonal communication skills, including written, oral, one on one, and group
  • Proven ability to take initiative and be both creative and flexible
  • Ability to gain consensus and work with people representing varying interests while maintaining a strong commitment to student growth and development
  • Proven ability to manage multiple demands, stay organized and prioritize effectively
  • Familiar with literature and research in student development theory and teaching and learning
  • Intermediate skills in the following programs: MS Word, Excel, PowerPoint