The Supervisor, Visitors Centre is primarily responsible for on-campus recruitment visits, the Student Ambassador team, and managing the guest experience at the University of Waterloo Visitors Centre.
These responsibilities include managing the Visitors Centre day to day operations; being the constant, support in the Visitors Centre; identifying, developing, executing, and enhancing on-campus visits/tours. Hiring, training, and mentoring co-op students and the Student Ambassador team. Managing brochure distribution and campus inquiries in-person, email, phone, and live chat.
Reporting to the Specialist, Campus Engagement and in collaboration with colleagues in the Registrar’s Office, Marketing & Undergraduate Recruitment and other campus partners, this role will require ongoing relationship building across all faculties, schools, departments, and units (FDSU). With the goal of sharing market research and best practices to inform and improve on-campus visits/tours and the campus-wide Student Ambassador program.
Campus Engagement Strategies
Leads, Motivates, and Mentors Staff