This position is responsible to the Manager, Police Operations and provides complaint handling, dispatches calls for service as well as multiple other tasks for the University of Waterloo Police Service.
The Communications Operator will receive all calls for service to the UW Police Service, assign appropriate resources and make appropriate notifications. Calls for service/response are received by telephone, e-mail, in person, electronically through the security alarm or CCTV camera monitoring and/or the Private 911 system.
This position is also responsible to the Manager, Parking Services to provide parking information to UW members and visitors after the parking office closes at the end of the business day. This includes responding to entry requests through the intercom with the gate control equipment and after hours release of previously towed vehicles.
Access and Safety
Police Services Administration